Contact

Contact FakturFokus for product support, account questions and privacy requests.

Effective date: 19 October 2026

Operator: Rayquest Ventures LLC
Legal form: Limited Liability Company (Washington, USA)
Postal address: 522 W RIVERSIDE AVE STE N SPOKANE WA 99201-0580 United States of America
Business registration / UBI: Washington State — UBI 605 532 266
Email: support@fakturfokus.de
Privacy contact: support@fakturfokus.de

Product and account support

Email the public support address above. After signing in, you can also create a request in the workspace's Support section and follow replies there. Include the affected workflow, any error or request ID, your browser and the time of the problem.

Do not send passwords, authentication links, API keys, full payment-card details or unnecessary invoice contents. Attach a redacted example only when needed. Messages and attachments are handled under the privacy notice. No guaranteed response time is offered.

Privacy requests

Use the privacy contact above for access, correction or deletion requests. Account closure is also available in Settings after reauthentication. Identity verification may be required to protect the account.

Purchase questions

For an existing Paddle purchase, include its order reference and purchase email, or use the support link on the receipt. See cancellation and refunds. New paid purchases remain paused during the free beta.